Tag Archives: customer service

drama e’ry day

I’ve worked in customer service a long long time. I’m tired. Tired of being nice, of smiling and nodding, of caring about everyone’s problem before caring about my own. Years ago I worked with a really good friend at a … Continue reading

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Polite and Patient

I had a seriously bad face day today. My team uses a lot of freight elevators and handicapped access areas to buildings and you learn about people and how they interact with these areas pretty quickly. Sometimes, and for the … Continue reading

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